Home Science Lab



Questions About the Home Science Lab Kits

For what ages are the Home Science Lab kits appropriate?

Are these really science-based kits?

How does a monthly subscription work?

Does my subscription automatically renew?

Is adult supervision necessary?


Ordering and Shipping

Where can the Home Science Lab be shipped?

When Will I receive my Home Science Lab kits?

What if I order other products along with my Home Science Lab subscription?

What if my address changes?

Can I skip a month?

What if I purchased a one-month subscription and now want more?

What is your return policy?

How can I contact you?

What if I want to cancel my subscription?

Can I just order one Home Science Lab kit as a gift?

Can I purchase a gift certificate?

Can I print out a gift note for the recipient?

For what ages are the Home Science Lab kits appropriate?

Our kits are designed for kids ages 6-11. Each kit contains five or six experiments or lab activities that older children can do on their own (or in some cases, with help from an adult "lab assistant.") Clear instructions and basic science details are provided to explain what's going on.

NOTE: Your first Home Science Lab kit will arrive with a free pair of safety glasses (a $2.95 value). In science, as in life, unpredictable things can happen. Safety glasses will keep your fun going without worries. Please use them. Doing so also builds good laboratory habits.

Are these really science-based kits?

Absolutely! All kits have been designed by experts to encourage young scientists to create, explore, and just have FUN while being introduced to new scientific principles. You don't have to know anything about the science topics being presented in order to enjoy our Home Science Labs. Our instruction booklets—written and illustrated by Bryce Hixson, author of more than a dozen "Seriously Funny" science booklets for kids—are amusing as well as informative. The booklets are written with a good deal of humor, and accompanied by zany illustrations that kids enjoy.

How does a monthly subscription work?

It's easy to sign up for a 1, 3 or 6-month subscription. The longer the subscription term you choose, the more you will save! All our Home Science Lab kits are shipped for free within the continental US. If you are sending the Home Science Lab as a gift, please remember to put the RECIPIENT'S address in the Shipping address field.

When the first box is shipped:

       We will bill your credit card for the cost of your entire subscription.
       You will receive a shipping notification via email to let you know the kit is on its way.

When the final box in your subscription is shipped, if we haven't already heard from you with renewal instructions, we will send you an email to remind you that your subscription is about to end.

Does my subscription automatically renew?

No, you will need to contact us at info@TeacherSource.com to renew your subscription. Please let us know that you are renewing an existing subscription; this way you will receive the next kits in sequence. For example, if you want to renew an existing 3-month subscription, we will make sure you receive kits 4, 5 and 6.

Is adult supervision necessary?

Every Home Science Lab kit is built so your child can successfully conduct the experiments with just a little help from you. Even though all the materials in each kit are safe, adult supervision is still advised. Consider yourself as the Lab Assistant—why not join in the science fun? As Lab Assistant, your first priority is safety. In science, as in life, unpredictable things can happen. Safety glasses will keep your fun going without worries. Please use them.

Younger children may need some help reading the instructions or measuring quantities. All our kits contain only non-toxic ingredients. We strongly believe that safety is essential to the learning experience.

Where can the Home Science Lab be shipped? What is the shipping cost?

They can be shipped anywhere, but will incur additional shipping charges outside the continental United States. Shipping is free within the continental United States. All others, please call (203) 748-3224 for estimated shipping costs. 

When will I receive my Home Science Lab kits?

Orders placed on or before the 15th of the month will receive their first Home Science Lab kit by the 25th (barring extreme weather delays). Orders placed after the 15th will be shipped the following month. For instance:

       Order Placed January 1st through 15th         Ships on or about January 16th
       Order Placed January 16th through 31st       Ships on or about February 16th

Your credit card will not be charged until your first kit has been shipped. Please note that we cannot hold kits for different ship dates.

What if I order other products along with my Home Science Lab subscription?

Depending upon the date of your order, your Home Science Lab will likely be shipped separately. For other items in your order, you will be charged our customary shipping rates, but there is no additional charge for the Home Science Lab shipment within the continental United States. Please see our Shipping Information page for details.

What if my address changes?

Please call us at (203) 748-3224 and we'll change the shipping information for your future kits.

Can I skip a month?

No, our monthly subscription is set to automatically send a new kit each month until your subscription runs out.

What if I purchased a one-month subscription and now want more?

Please email us at info@TeacherSource.com or call us at (203) 748-3224, we'll be happy to upgrade your subscription.

What is your return policy?

If you are not 100% satisfied with any EI product, simply return it to us within 30 days for a prompt refund or exchange. It's as easy as that! All returned items must be in original, unused condition with the original packaging, and all instructions, etc. For more details, please call our Customer Service Department at (203) 748-3224 or email us at info@TeacherSource.com.

Send your returns to:

Educational Innovations, Inc.
Attn: Returns
5 Francis J. Clarke Circle
Bethel, CT 06801
USA

How can I contact you?

Please call us at (203) 748-3224 or email us at info@TeacherSource.com with any questions, concerns or special requests. We pride ourselves in excellent customer service. Our goal is to make sure you are satisfied.

What if I want to cancel my subscription?

If you change your mind about a Home Science Lab monthly subscription for any reason, simply email us at info@TeacherSource.com You will be charged for the kit(s) you have already received, but we will credit you for the remainder of your purchase. Cost breakdown is:

       1st and 2nd kits will be charged at the rate of $26.95 each.
       3rd, 4th and 5th kits will be charged at a rate of $24.95 each.

Please note: Your order is not considered "cancelled" unless you receive a reply from us confirming your cancellation.

Can I just order one Home Science Lab kit as a gift?

Yes, you can order a one-month subscription for your favorite young scientist. Just be sure to insert the RECIPIENT's mailing address in the Shipping address field.

Can I purchase a gift certificate?

Yes! You can designate any amount you wish, in increments from $25 to $100. The recipient can then use the eGift Card toward a Home Science Lab subscription or anything else on our website. You can choose to have us deliver the gift certificate by email or we can print it out and mail it to your young scientist. Click here to purchase an Educational Innovations eGift Certificate.

Can I print out a gift note for the recipient?

If you'd like to let your recipient know that science fun is on the way, click here to print out a full-color note. For a personalized note, click here.