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Shipping Information

Click below to get the answer to common questions. If your question is not listed here, please e-mail us at info@teachersource.com.

When will my order arrive (Domestic / United States addresses)?

When will my order arrive (international)?

How much are shipping charges (United States and US Territories)?

How much are international shipping charges?

 

When will my order arrive (Domestic / United States addresses)?

Educational Innovations will be closed Thursday, November 27 and Friday, November 28 for the Thanksgiving Holiday. Orders placed after 4:00 pm Eastern Time on Wednesday will be processed on Monday, December 1.

For Domestic orders, no deliveries are made on Thursday or Friday of this week. If your order is "time critical," please call for delivery times.

SHIPPING TO U.S. ADDRESSES:

Most prepaid orders placed before 4 PM Eastern Time ship the same day we receive them. For Standard Shipping, we use UPS Ground, Priority Mail, or First Class Mail (at our discretion). Approximate transit times are shown on the map below. All shipping estimates are stated in "business days." Business days do not include Saturdays, Sundays, or holidays. Please note that these times may vary by several days and should not be relied upon for shipments that MUST arrive by a certain date. Delivery times are not guaranteed for Standard Shipping.   For time critical shipments we recommend using UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select. These express services, if available, will be listed when you checkout. If you prefer another shipping method, such as FedEx or DHL, please contact us for details.

Some items are cannot be shipped by air or express.

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When will my order arrive (international)?

Educational Innovations will be closed Thursday, November 27 and Friday, November 28 for the Thanksgiving Holiday. Orders placed after 4:00 pm Eastern Time on Wednesday will be processed on Monday, December 1.

For Domestic orders, no deliveries are made on Thursday or Friday of this week. If your order is "time critical," please call for delivery times.

SHIPPING TO ADDRESSES OUTSIDE THE UNITED STATES:
Educational Innovations ships most international orders placed before 4 PM Eastern Time within 24 hours of receiving them. Express shipping services are available. International delivery times are not guaranteed. When you place your order, you will be presented with several options, each with an estimated shipping charge. (Please note: while we do our best to ensure the accuracy of our shipping calculators, it can be very difficult to determine exact shipping rates until the order is packed. You will be contacted if higher shipping rates apply.)

Our available international shipping methods are:
Express Mail International - Approximately 5-10 business days
UPS Worldwide Expedited - Approximately 4-6 business days
UPS Express Saver - Approximately 3-5 business days

Note: Not all methods are available to all countries. All shipping estimates are stated in "business days." Business days do not include Saturdays, Sundays or holidays. We can offer only approximate shipping times as there may be unavoidable delays such as weather or customs clearance. International delivery times are not guaranteed.

Please note: Due to continuing difficulties with reliable and verifiable delivery, Educational Innovations no longer offers shipping by Priority Mail International (Air Mail).

While Educational Innovations, Inc. does everything possible to ensure your package moves smoothly through customs, international orders may be subject to taxes, duties or other charges levied by the country where the package is being received. Any such charges are outside of our control or ability to predict. Any taxes or duties, if imposed, are the responsibility of the customer and may be due at the time of delivery. Be sure to check your country's import restrictions to ensure the items you are purchasing can be imported. Contact your local Customs Office for more information. Shipping charges are not refundable for non-delivery due to factors outside of our control. This includes your country's import restrictions or other regulations; unwillingness on the part of the customer to pay duties or fees; and errors in address provided by the customer.

Some items are not available for International Shipping.

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How much are shipping charges (United States and US Territories)?

Within the continental United States:
For prepaid orders (check, credit card, or money order) standard shipping is 8.5% of the total cost of the order with a minimum of $7.95. Note that certain bulky items may incure significantly higher shipping charges. We will contact you if higher shipping rates apply.

For schools and businesses on account ­ NET 30, standard shipping is based on a number of factors, including weight, volume and distance. You should estimate 10% of the total cost of the order with a minimum of $7.95. Note that certain bulky items may incure significantly higher shipping charges. We will contact you if higher shipping rates apply.

Alaska, Hawaii & US Territories:
For prepaid orders (check, credit card, or money order) to Alaska, Hawaii & US Territories standard shipping is 12% of the total cost of the order with a minimum of $12.00. Note that certain bulky items may incure significantly higher shipping charges. We will contact you if higher shipping rates apply.

For schools and businesses on account ­ NET 30, shipping is based on a number of factors, including weight, volume and distance. You should estimate 12% of the total cost of the order with a minimum of $12.00. Note that certain bulky items may incure significantly higher shipping charges. We will contact you if higher shipping rates apply.

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How much are international shipping charges?

Canada & other international customers:
Shipping charges are based on weight, volume, and distance. If you prepare your order on our website you will be presented with estimates for several shipping options. Please note: while we do our best to ensure the accuracy of our shipping calculators, it can be very difficult to determine exact shipping rates until the order is packed. You will be contacted if higher shipping rates apply.

International customers please note: While Educational Innovations, Inc. does everything possible to ensure your package moves smoothly through customs, international orders may be subject to taxes, duties or other charges levied by the country where the package is being received. Any such charges are outside of our control or ability to predict. Any taxes or duties, if imposed, are the responsibility of the customer and may be due at the time of delivery. Please contact your local Customs Office for more information. Shipping charges are not refundable for non-delivery due to factors outside of our control. This includes your country's import restrictions or other regulations; unwillingness on the part of the customer to pay duties or fees; and errors in address provided by the customer.

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